Dukascopy fatal error in poker contest.
I had Straight and software did not detect it. It's a software bug poker tournament.

I got kicked out of the tournament because of this software bug. I ask dukascopy seek a solution. Thank you.

WallStreetBlog: Td 3d
win007: Js 5c

Community cards: 4d 5d 2s As Jc

WallStreetBlog: Straigt
win007: Two pair


Details of the hand with the error:

mtt296ba360e-82bc-4e54-b2e4-0521cb7d361224/5/2013 22:59:39

Hand info
Hand Id: 96ba360e-82bc-4e54-b2e4-0521cb7d3612
Table Name: mtt2
Table Id: 100
Start time: Invalid Date Invalid Date
Seats
Name: Fxtrader500
Position: 0
Initial Balance 2260.16
Name: rainbow
Position: 1
Initial Balance 1415.00
Name: Lyder
Position: 2
Initial Balance 1665.25
Name: Heaven
Position: 3
Initial Balance 1395.00
Name: pawansansanwal
Position: 4
Initial Balance 1220.70
Name: WallStreetBlog
Position: 5
Initial Balance 1405.47
Name: win007
Position: 6
Initial Balance 1001.57
Name: 35M265Hi
Position: 7
Initial Balance 2405.62
Name: AGAlvi
Position: 8
Initial Balance 806.23
Name: SM35fx
Position: 9
Initial Balance 1425.00

Events
3d Td
Community cards: 4d 5d 2s
Community cards: As
Community cards: Jc
shows: Td 3d
shows: Js 5c
has : As Jc Td 5d 4d ***** ERROR SOTFWARE *****
has : Js Jc 5c 5d As

Results
Name: pawansansanwal
Total bet:
Total win 0
Name: Fxtrader500
Total bet:
Total win 0
Name: WallStreetBlog
Total bet: 540.00
Total win 0
Name: AGAlvi
Total bet: 30.00
Total win 0
Name: Lyder
Total bet:
Total win 0
Name: 35M265Hi
Total bet: 30.00
Total win 0
Name: win007
Total bet: 540.00
Total win 1140.00
Name: Heaven
Total bet:
Total win 0
Name: SM35fx
Total bet:
Total win 0
Name: rainbow
Total bet:
Total win 0
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